FAQ – DVD Program

Frequently Asked Questions – General

Q: Does qigong really work?

A: Short answer, yes. The longer answer is that qigong has been around for thousands of years. Part of the longevity and functionality that qigong has brought is the increased energy, stamina, and mental function. Often qigong is associated with martial arts because ancient armies used these benefits of qigong to strengthen their soldiers. While I hope you are not trying to build an army, qigong has proved to work for a long time.

Q: Is this a good investment?

A: If you can find a doctor who would not recommend a regular physical exercise program to reduce long term health care costs, please let me know. You may also find increased productivity in your work and hobbies, which at the very least could free up some time in your schedule or at the very most could increase your income-generating potential.

Q: Will my payment be secure?

A: All our credit card payments are handled by Google or PayPal on their secure server. At the time of checkout, you will be redirected to their secure server. If you pay by PayPal, then you will be directed to the secure PayPal server at the time of your checkout.

Q: Can I learn qigong for free somewhere else?

A: You could surely find YouTube or other online videos of qigong for free. However, they will most likely not contain the quality audio instruction and may be performed by amateurs. In addition, they do not offer print materials that will maximize your comprehension and make your practice more effective. Alternatively, if you think you can find a better deal somewhere else, we list a few of our competitors so that you can compare their offers.

Q: Is my online identity safe?

A: Your financial information and privacy are 100% secure because all of your financial information is handled by secure third party servers, through Google and PayPal. If you decide to contact us via email or provide any other identifying information to CultivatingYourEnergy.com, this information is also protected. For more information about how we collect and use personal information, see our privacy policy.

Frequently Asked Questions – Shipping

Q: When will my DVD package arrive?

A: Orders will typically be processed within 72 hours, and you will receive your package via FedEx within the following 10 business days. Please note, we do not usually ship to PO Boxes. If your shipping information provides a PO Box address, we will contact you for an alternate shipping address.

Q: Can I place a rush order?

A: At this time, our purchasing process is not set up to accept rush orders, but if you want to get your DVD package sooner, send us an email and we will try to accommodate you.

Q:What items will arrive in the order shipment?

A: The order shipment will include two (2) DVDs with cases, the full companion guide (print, spiral bound), and the pocket-sized quick-start guide.

Q: Is there tracking included on the order shipment?

A: Yes. We include tracking verification for your convenience. This number will be sent to you via email once your order has been processed and shipped.

Frequently Asked Questions- Qigong Program

Q: Can I distribute Cultivating Your Energy DVD programs through an affiliate website or local book or video store?

A: Absolutely! Please contact us to learn more about the terms of distribution the product package, your payment and earnings, and the coordination of the product distribution.

Q: Is there a limit to how many DVD packages I can buy?

A: No. You can purchase as many Cultivating Your Energy DVD programs as you want, for gifts or friends. If you want to distribute the DVD program through your own store or online affiliate site, please contact us to discuss details about distribution, earnings, and wholesale options.

Q: Is Cultivating Your Energy sold in stores?

A: The Cultivating Your Energy DVD program is in the process of being sold locally in Colorado in independent book and video stores, but it is not distributed to nationally syndicated stores.

Q: Tried it and decided qigong isn’t for me. How do I claim the money back guarantee?

A: We’re sorry the DVD program wasn’t right for your needs. To claim your money back guarantee, contact us within 60 days of your purchase to request a refund. We will review your request, and once we have verified your purchase, the cost of the DVD program plus 20%, will be refunded to you via PayPal or Google. We appreciate any feedback you have to offer, so please include the reason for your request. We may follow up with you via email with a brief survey about your experience.

Q: Does Cultivating Your Energy offer any classes or workshops?

A:  At this time, we do not offer any classes or workshops. If that should change in the future, you will find an update on the website, or via Facebook or Twitter.

Q: Can I buy the DVDs or guides separately?

A: If you want to purchase the DVDs or the print materials separately, please visit Amazon where the package is divided into separate products (To view the guides on Amazon, click here; to view the DVDs on Amazon, click here). At this time, they are only sold as a package on CultivatingYourEnergy.com, but you may contact us if you have a special request for individual items and we can try to accommodate your needs. If there is a sufficient amount of demand for individual items, we will make this an option in the purchasing process.

Q: How often should I use the videos and or guides?

A: The videos are set up so you can practice a form for 5-10 minutes a day, 7 days a week. However, you can practice qigong as often as you like.

Disclaimer: Prior to beginning this or any exercise program, speak to a health professional or physician to make sure you are healthy enough to perform the routines and exercises involved.

Q: Can I contact you with questions about the program?

A: Of course! Before or after your purchase, if you have any questions about the program, the status of your order, or any of the information on the DVDs or in the guides, please let us know. We will try to respond as soon as possible, but depending on the volume of contact requests and questions we receive at any given time, we may not be able to respond immediately.

Q: Can I write/work for Cultivating Your Energy?

A: If you are interested in helping us, let us know! We are always looking for dynamic, health-conscious people to join our team. Our needs are always changing, so if there aren’t any opportunities available now, you can always check back with us later.

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